Manage The Knowledge Asset

Knowledge Portal

Knowledge Management is today recognized to be an important tool for present day businesses - to compete and to win. At the same time however, most organizations have at best followed an unsystematic approach towards it. A systematic knowledge management requires a systematic method of assessing knowledge needs and its integration with organization processes, systems and learning practices.

According to Karl Wiig (1993), KM is the management of corporate knowledge that can improve a range of organizational performance characteristics by enabling an enterprise to be more ‘intelligent acting’. And according to Gartner Update (2000), ‘Knowledge Management is a discipline that promotes an integrated approach to identifying, managing, and sharing all of an enterprise’s information or knowledge assets based on relationship among people and valued information. These assets may include databases, documents, policies, and procedures, as well as previously unarticulated expertise and experience resident in individual workers.’

 

Knowledge Management helps organizations across four dimensions:

  • Improvement in Customer Responsiveness
  • Increase in Operating Efficiency
  • Building Competencies
  • Promoting Innovation

 

Alletec leverages the suite of Microsoft products and technologies to help you build a Knowledge Management System. These include:

  • Dynamics ERP (NAV and AX)
  • Dynamics CRM
  • SharePoint Server
  • BizTalk Server
  • Office
  • .Net platform and web services

Some of the most sought functionalities from a KMS include:

  • Document management
  • Collaboration Tools
  • Wikis
  • Federated Search
  • Web portals
  • Blogs
  • Content management
  • Personalization

A key success factor – start the KM initiatives by developing a KMS around a critical business issue. This ensures quick returns and organization learning.

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